Skip to main content
JAMS Named Top ADR Provider for 14th Year in The Recorder Reader Survey, Best Online ADR Resource for Second Year

JAMS Named Top ADR Provider for 14th Year in The Recorder Reader Survey, Best Online ADR Resource for Second Year

JAMS again recognized as leader in ADR services in annual supplement recognizing vendors the legal industry turns to first

Awards Resolution Center News

Irvine, Calif. – JAMS, the largest private provider of alternative dispute resolution (ADR) services worldwide, is pleased to announce that it was named the top Alternative Dispute Resolution Provider in The Recorder’s annual “Best Of” list for the 14th consecutive year and the best Online ADR Resource for the second consecutive year. 

The Recorder’s annual “Best Of” publication ranks the top professional services and products in a variety of categories as rated by attorneys.

JAMS has long prioritized making the dispute resolution process accessible for all parties by integrating virtual offerings. As the COVID-19 pandemic required a rapid shift to remote work, JAMS executed a smooth transition to virtual ADR services, ensuring its neutrals and case managers were able to continue to support the needs of the legal community during this challenging time. Further recognizing the need for streamlined online access, JAMS launched JAMS Access in August, which created a secure online case management platform for neutrals, attorneys and case managers to easily access case information.

Amid court closures and backlogs, we recognize the increased need for efficient and timely dispute resolution across the country. I am very proud of this organization for how it rose to the challenges brought forth by the pandemic and continued to offer the quality of ADR services the legal community expects from JAMS. We see this recognition as a testament to the incredible work our neutrals do, whether that is in a resolution center or by videoconference, and the trust attorneys place in our services.

- Chris Poole, JAMS President and CEO

The “Best Of” rankings are based on polling feedback from Bay Area attorneys and law firm administrators. The Recorder is the California news affiliate of ALM. The full list of recipients can be accessed here.

About JAMS – Local Solutions. Global Reach.

Founded in 1979, JAMS is the largest private provider of alternative dispute resolution services worldwide. JAMS successfully resolves and manages business and legal disputes by providing efficient, cost-effective and impartial ways to overcome barriers at any stage of conflict. JAMS offers customized dispute resolution services locally and globally through a combination of industry-specific experience, first-class client service, top-notch facilities and highly trained panelists.

With a roster of over 400 neutrals and 29 locations, JAMS resolves thousands of the world’s important cases every year. JAMS also offers remote dispute resolution through videoconferencing and other platforms. JAMS neutrals are adept at managing the resolution process whether they are conducting in-person or virtual hearings.

More information is available at, and you can connect with us on Twitter, LinkedIn, Facebook and our JAMS ADR blog.


Media Contact

For further information, please contact:

Kristine Snyder

JAMS Director, Public Relations & Content 

+1 949-224-4614 (Direct Dial)

Scroll to top