In its infancy, mediation mirrored a courtroom proceeding in some ways: There were a claimant and a respondent, as well as attorneys armed with law degrees, codes, statutes, negotiation tools and, well, fancy words. Each side constantly thrust and parried as they both sought an advantage on the battlefield. Instead of a judge who ruled from the bench, into the fray stepped a mediator, and the nature of battle between parties was changed forever into a new, sleek dispute-resolving machine.

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