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How Mediators Can Help Parties Overcome Emotional Barriers

There are many externalities — considerations having nothing to do with the merits of a case — that often will influence the parties' ability to settle their dispute. In my experience, foremost among these are the emotions that the parties bring to the dispute.

They are present in virtually every case. Plaintiffs who view the dispute through the prism of their emotional feelings about what happened typically will overvalue their case. They might feel no amount of money can fairly compensate them for what the other side have forced them to go through. Conversely, defendants who look at a case emotionally will undervalue the case, likely thinking, "I am not paying someone who has said these terrible things about me and my company."

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This website is not a solicitation for business. All content on the JAMS website is intended to provide general information about JAMS and an opportunity for interested persons to contact JAMS. The content of this website is not offered as legal advice or legal opinion and it should not be relied upon for any specific situation.  JAMS neutrals are not engaged in the practice of law and no attorney client relationship is intended.  This website is for informational purposes only and does not constitute a complete description of JAMS services. While JAMS endeavors to keep the information updated and correct, JAMS makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, or reliability of the information contained in this website. 

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